Compare · fellos vs ClubExpress

fellos vs ClubExpress: the same club structure, without the 2005 interface

ClubExpress is the closest thing to fellos on the market — purpose-built for clubs, chapter-aware, priced per member, and genuinely broad in what the base price covers. So the questions worth asking are narrower: what does a new secretary have to learn before they can be useful, what does card processing actually cost, and what still gets done by hand after an election. Every ClubExpress figure below comes from their own public pages, linked at the bottom.

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Side by side

fellos and ClubExpress, row by row

The dimensions that decide it for a club with structure: hierarchy, approvals, community, check-in, fees, and what shows up on the invoice.

Feature	fellos	ClubExpress
Chapters and org hierarchy	One tree — club, region, chapter — with a visual org chart and chain of command as first-class concepts.	Two chapter models, and one of them is a single unified website: members join at the top level and are assigned to chapters, which can be grouped into districts and then regions. Nothing in their documentation describes a visual org chart or a chain of command.
Member lifecycles and approval workflows	Configurable member types with multi-step approval chains for onboarding, type changes, transfers, and deactivation.	Good renewal automation, but no structured approval routing.
Officer elections	Nominations, optional seconding, campaign platforms, candidate Q&A, and a standard or ranked ballot. Certifying the result places the winners into their officer roles and ends the outgoing terms — it lands in Officer Position History and the audit log.	A built-in module at no extra cost — an election is their Surveys module with a checkbox, which locks anonymity on, one vote per member, and a close on an end date. Their own doc is blunt that "there is no way for an administrator to determine who voted and how they voted", there is no nomination or candidate-slate workflow documented publicly, and the result does not touch an officer record. Terms of office are tracked as dates on a committee.
Community feed and discussions	Groups, threaded posts, reactions, an activity feed, and permission-based moderation — in the same place as the roster.	Forums and blogs are built in — functional, but a dated interface.
Permissions and audit trail	Three admin tiers, field-level permissions, visibility scopes, and an audit log of every action.	Role- and module-scoped permissions that can be narrowed to a chapter, district or region. No field-level control and no comprehensive audit log.
Event ticketing and check-in	Paid registrations, guest seats, and one QR per party that gets scanned at the door from a phone.	Multi-day, multi-track events with pricing tiers, and camera check-in — but what it scans is a barcode of the member’s member number off their membership card, not a per-registration ticket. Their stated requirements are that the attendee is a member, already registered, and holds a card carrying that barcode, so guests cannot be scanned in. The virtual card it depends on is a $200/year add-on.
Wallet passes	The ticket saves straight to Apple Wallet and Google Wallet from the ticket page, alongside the QR your door staff scan.	None. Their Virtual Membership Card is a downloadable image or PDF — their own help article walks you through printing it at wallet size — and it is priced at $200/year.
Transaction fees	0% on dues, event tickets, and store sales. Your own Stripe account, Stripe’s standard processing fees, and nothing on top from us — including nothing for bringing your own processor.	Their own published card rates, not Stripe’s: 2.99% + 30¢ where funds flow into a Stripe account they manage for you, or 3.99% + 30¢ where they flow through ClubExpress. A Non-Member Technology Convenience Fee of $1 to $5 is also added to any non-member’s card payment for an event or donation — charged to your guest, not to you, but visible at your own event.
One-time and add-on costs	None. Email, custom fields, mobile, audit log, store, document library, elections, wallet passes and multi-chapter are on every paid tier. Setup fee $0.	A one-time setup package from $150 (Basic) up to $3,800 (Builder Pack Plus), plus a priced module list from $12/mo — Virtual Membership Cards $200/yr, Single Sign-On $200/yr, Contact Log (CRM) $40/mo, Guest Passes $40/mo among them. Email, hosting, storage, unlimited admins and their mobile app are all included in the base price.
What you are billed for	Active members only — people who can sign in today. Retired, deactivated, and historical records stay in your files, stay reachable, and cost nothing.	Active members, on much the same basis as us — they do not charge for expired members or non-member contacts. 42¢ per member per month up to 200, sliding to 30¢ at 501–1,000, against a $24/mo minimum, plus 20¢ per secondary member. The free non-member list is capped at 5× your active count.
Interface on a phone	Mobile-first. Installs to the phone like an app — no app store, no download.	A free native app from the App Store and Google Play. The web interface is widely described as looking like 2005, with a steep learning curve for new officers.
Getting started	Self-serve. A site is up in about five minutes, and the free tier covers up to 20 active members for good.	No free tier, but there is a free trial website, and setup packages start at $150.

Same six-row rating grid, in more detail, on our full comparison page.

Switching

Switching from ClubExpress?

Here is the honest version. fellos is self-serve, so a site is up in about five minutes without a sales call and without a setup package. The free tier — up to 20 active members — lets you rebuild your chapter tree, member types, and approval chains alongside ClubExpress and see whether it holds your structure before you move a single officer. And because we only bill for members who can sign in, everyone still sitting in ClubExpress costs you nothing here while you decide. What we do not have is a one-click importer, and we are not going to pretend otherwise.

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The numbers

What each one costs, and what each one counts

ClubExpress is cheaper than us on sticker, and their base plan is genuinely broad — unlimited email, unlimited admins, hosting, storage and a free mobile app are all in it, and like us they only bill for active members. At 200 members their published 42¢ per member is $84/mo ($1,008/yr) against fellos Club at $99/mo ($1,188/yr); at 500 members 34¢ is $170/mo ($2,040/yr) against $2,388. Year one narrows to about $30 apart once their cheapest $150 setup package is counted, and from year two they are roughly $180/yr cheaper. Where it turns is card processing. Their published rate is their own, not Stripe’s: on the model where money routes through ClubExpress it is 3.99% + 30¢, against the 2.9% + 30¢ a fellos club pays Stripe directly. On $40,000 a year of dues, tickets and store sales that spread is roughly $436 — more than their base-price advantage. On their cheaper 2.99% model it is about $36, and it does not. Then there are the pieces a structured club tends to want billed monthly on top: Virtual Membership Cards $200/yr, Single Sign-On $200/yr, Contact Log $40/mo. We publish one number per tier, take 0% of your revenue, and charge nothing to set up.

SourcesClubExpress pricing What they do and don’t charge for (setup packages, add-on modules)Adding an election (built-in Surveys module)Tracking event attendance by scanning membership cards ClubExpress features (chapter models)fellos pricing

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